TracFone Wireless: If you ask to talk to someone from America they...
A TracFone Wireless customer review by GetHuman user ~Buy American from November 23rd, 2017
Background on ~Buy American's case
GetHuman: ~Buy American - can you tell our other TracFone Wireless customers when your case took place?
~Buy American: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Buy American a list of common TracFone Wireless problems)
~Buy American: "Device Support" was why I was trying to call.
~Buy American's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Buy American: If you ask to talk to someone from America they tell you no.They are total idiots.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Buy American: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Buy American: I'd give them a four out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Buy American: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Buy American: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Buy American taken from his TracFone Wireless customer service problem that occurred on November 15th, 2017.