Tracfone Customer Reviews - Page 7

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Tracfone Ratings Summary

SUPPORT QUALITY
4.1
OUT OF 5
COMMUNICATION
3.7
OUT OF 5
RESPONSIVENESS
4.6
MINUTES - AVERAGE
OVERALL RATING
4.4
OUT OF 5


See how Tracfone has done over time on our Tracfone ratings page.
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Recent Tracfone Reviews 91 - 105 of 274

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 by Anonymous - from 8 mos ago

I called the regular #, it said the waiting time is 30mn. Then I called this number, I got a human right away. Big Thanks to you guys! Read full review ›
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 by Anonymous - from 8 mos ago

Immediate answer...no hold at all! Read full review ›
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 by br753 - from 8 mos ago

Tech support people all seem to have headsets that make them sound like they are underwater, or that pick up all the background noise but no Read full review ›
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 by prinpan - from 8 mos ago

rep was able to help get cell to work ... hadn' been able to make calls or charge; had a little difficulty because of rep's accent Read full review ›
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 by panprin - from 8 mos ago

recorded message said their office is closed; offices hours are 8-5, M-F, EST. Read full review ›
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 by GYGH - from 8 mos ago

PEOPLE DONT KNOW HOW 2 TALK ON TRACFONE Read full review ›
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 by unclemike - from 9 mos ago

After a week (6 calls) of trying to get minutes transferred from one tracfone to another, I still don't have a phone or a new SIM card that Read full review ›
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 by kat - from 9 mos ago

The "de-activated SIM card" seems to be a straight-up scam from the TracFone company. Here's a copy of my recent exchanges with the rip-off Read full review ›
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 by dgxhnn - from 9 mos ago

The worst customer support ever. I can't add airtime, nothing works at TracFone, and there is no one to fix anything. Website fails, phone s Read full review ›
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 by martie - from 9 mos ago

I had an order # and needed the FEDEX tracking #...still waiting for a replacement to defective first phone x 1 wk. I got the #, now to reac Read full review ›
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 by Anonymous - from 9 mos ago

Much better than the standard 800 number on the website. Read full review ›
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 by coco910 - from 9 mos ago

They were able to help me but the person on the other end of the phone spoke broken english. Read full review ›
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 by CBusch8674 - from 9 mos ago

Human answered on first ring. Hard to understand but solved my problem in less than 5 minutes. Previous times on regular Tracfone number ha Read full review ›
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 by Paul - from 9 mos ago

Called number they said to call after waiting 40 minutes went to Get Human and using this number got a human in about 5 seconds. Thanks Read full review ›
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 by Reese - from 9 mos ago

Not too shabby. Original call said there were "unexpected high call volumes" and hung up on me and this number got me right through anyway. Read full review ›
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