Trader Joe's: Nicky said Trader Joes wold look into marketing...

A Trader Joe's customer review by GetHuman user GetHuman-105022 from November 23rd, 2017

Background on GetHuman-105022's case

GetHuman: GetHuman-105022 - can you tell our other Trader Joe's customers when your case took place?
GetHuman-105022: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
GetHuman-105022: I used the 626-599-3700 number I found for on the GetHuman Trader Joe's customer phone number page I was on: Trader Joe's Customer Service Phone Number
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105022 a list of common Trader Joe's problems)
GetHuman-105022: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-105022's review of Trader Joe's customer service

GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105022: Nicky said Trader Joes wold look into marketing the new Reeds Ginger Beer low sugar soda. It has much fewer calories and the sugar is now at an acceptable level.
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
GetHuman-105022: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105022: I'd give them a four out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
GetHuman-105022: For that I would say five out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
GetHuman-105022: Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105022 taken from his Trader Joe's customer service problem that occurred on November 15th, 2017.

Trader Joe's

3.88 of 5 stars | 52 reviews

GetHuman-105022's Trader Joe's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Trader Joe's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Trader Joe's in any way.

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