Trader Joe's: Serving size of five, *** cup on package of Pad...
A Trader Joe's customer review by GetHuman user ~Samgil from November 23rd, 2017
Background on ~Samgil's case
GetHuman: ~Samgil - can you tell our other Trader Joe's customers when your case took place?
~Samgil: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Samgil a list of common Trader Joe's problems)
~Samgil: "Track order" was why I was trying to call.
~Samgil's review of Trader Joe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Samgil: Serving size of five, *** cup on package of Pad See Ew was unrealistic and deceptive. Actual amount was * cups enough for * people for lunch. Sodium amount of that amount would then be about **% of RDA. I think they decrease serving size to make RDA look lower. Service person incorrectly told me they were required to list *** cup by law. Not true--TJ choice. Product is totally overpriced for ingredients. Service person said she'd pass along comment but couldn't have cared less.
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
~Samgil: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Samgil: I'd give them a four out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
~Samgil: For that I would say five out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
~Samgil: Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Samgil taken from his Trader Joe's customer service problem that occurred on November 19th, 2017.