Traffic MMDA: quick response on phone but when it come to the...

A Traffic MMDA customer review by GetHuman user ~metro from November 19th, 2017

Background on ~metro's case

GetHuman: ~metro - can you tell our other Traffic MMDA customers when your case took place?
~metro: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Traffic MMDA, and if so, how?
~metro: I used the +63028824150 number I found for on the GetHuman Traffic MMDA customer phone number page I was on: Traffic MMDA Customer Service Phone Number
GetHuman: And which of these common Traffic MMDA customer issues best describes the reason you wanted to talk to them?
(Shows ~metro a list of common Traffic MMDA problems)
~metro: "Insurance claim" was why I was trying to call.

~metro's review of Traffic MMDA customer service

GetHuman: So how would you sum up your experience for GetHuman's Traffic MMDA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~metro: quick response on phone but when it come to the information in the name of Anthony Alforte.. bastos at arogante sir nasa information ka be respectful to the public your serving.. wag ganun oo humihingi kami ng favor pero wag naman arogante s phone.. sayang lang taxes namin sa mga taong kagaya nyo dyan sa ahensya..
GetHuman: Let's quantify your experience contacting Traffic MMDA. On a scale of 1 to 5, how easy is it go get help on a Traffic MMDA problem?
~metro: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~metro: I'd give them a one out of five on communication.
GetHuman: And what about Traffic MMDA's ability to quickly and effectively address your problem?
~metro: For that I would say one out of five.
GetHuman: And finally- any advice for other Traffic MMDA customers?
~metro: Call them early in the day or late. Don't forget any personal or account information you might need for Traffic MMDA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~metro taken from his Traffic MMDA customer service problem that occurred on November 14th, 2017.

Traffic MMDA

1.00 of 5 stars | 6 reviews

~metro's Traffic MMDA Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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