Traffic MMDA: Useless,you hang up while you ask me to hold
A Traffic MMDA customer review by GetHuman user ~gil from November 18th, 2017
Background on ~gil's case
GetHuman: ~gil - can you tell our other Traffic MMDA customers when your case took place?
~gil: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to Traffic MMDA, and if so, how?
GetHuman: And which of these common Traffic MMDA customer issues best describes the reason you wanted to talk to them?
(Shows ~gil a list of common Traffic MMDA problems)
~gil: "Missing item" was why I was trying to call.
~gil's review of Traffic MMDA customer service
GetHuman: So how would you sum up your experience for GetHuman's Traffic MMDA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gil: Useless,you hang up while you ask me to hold
GetHuman: Let's quantify your experience contacting Traffic MMDA. On a scale of 1 to 5, how easy is it go get help on a Traffic MMDA problem?
~gil: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gil: I'd give them a one out of five on communication.
GetHuman: And what about Traffic MMDA's ability to quickly and effectively address your problem?
~gil: For that I would say four out of five.
GetHuman: And finally- any advice for other Traffic MMDA customers?
~gil: Call them early in the day or late. Don't forget any personal or account information you might need for Traffic MMDA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gil taken from his Traffic MMDA customer service problem that occurred on November 8th, 2017.