Transportation Worker Identification Credential (TWIC): Listened to the whole recording for them to tel...

A Transportation Worker Identification Credential (TWIC) customer review by GetHuman user ~Chad from November 25th, 2017

Background on ~Chad's case

GetHuman: ~Chad - can you tell our other Transportation Worker Identification Credential (TWIC) customers when your case took place?
~Chad: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Transportation Worker Identification Credential (TWIC), and if so, how?
~Chad: I used the 866-347-8942 number I found for on the GetHuman Transportation Worker Identification Credential (TWIC) customer phone number page I was on: Transportation Worker Identification Credential (TWIC) Customer Service Phone Number
GetHuman: And which of these common Transportation Worker Identification Credential (TWIC) customer issues best describes the reason you wanted to talk to them?
(Shows ~Chad a list of common Transportation Worker Identification Credential (TWIC) problems)
~Chad: "Complaint" was why I was trying to call.

~Chad's review of Transportation Worker Identification Credential (TWIC) customer service

GetHuman: So how would you sum up your experience for GetHuman's Transportation Worker Identification Credential (TWIC) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chad: Listened to the whole recording for them to tell me all lines are busy and hang up on you. Its been * weeks with no news. Pretty sad considering this is a renewal and the FBI approved my paperwork the day I submitted it.
GetHuman: Let's quantify your experience contacting Transportation Worker Identification Credential (TWIC). On a scale of 1 to 5, how easy is it go get help on a Transportation Worker Identification Credential (TWIC) problem?
~Chad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chad: I'd give them a one out of five on communication.
GetHuman: And what about Transportation Worker Identification Credential (TWIC)'s ability to quickly and effectively address your problem?
~Chad: For that I would say one out of five.
GetHuman: And finally- any advice for other Transportation Worker Identification Credential (TWIC) customers?
~Chad: Call them early in the day or late. Don't forget any personal or account information you might need for Transportation Worker Identification Credential (TWIC) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chad taken from his Transportation Worker Identification Credential (TWIC) customer service problem that occurred on November 17th, 2017.

Transportation Worker Identification Credential (TWIC)

1.33 of 5 stars | 16 reviews

~Chad's Transportation Worker Identification Credential (TWIC) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Transportation Worker Identification Credential (TWIC), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Transportation Worker Identification Credential (TWIC) in any way.

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