Travelers Insurance: okay, real slow

A Travelers Insurance customer review by GetHuman user GetHuman-164817 from November 24th, 2017

Background on GetHuman-164817's case

GetHuman: GetHuman-164817 - can you tell our other Travelers Insurance customers when your case took place?
GetHuman-164817: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Travelers Insurance, and if so, how?
GetHuman-164817: I used the 800-252-4633 number I found for on the GetHuman Travelers Insurance customer phone number page I was on: Travelers Insurance Customer Service Phone Number
GetHuman: And which of these common Travelers Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-164817 a list of common Travelers Insurance problems)
GetHuman-164817: "Find an agent" was why I was trying to call.

GetHuman-164817's review of Travelers Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Travelers Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-164817: okay, real slow
GetHuman: Let's quantify your experience contacting Travelers Insurance. On a scale of 1 to 5, how easy is it go get help on a Travelers Insurance problem?
GetHuman-164817: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-164817: I'd give them a five out of five on communication.
GetHuman: And what about Travelers Insurance's ability to quickly and effectively address your problem?
GetHuman-164817: For that I would say five out of five.
GetHuman: And finally- any advice for other Travelers Insurance customers?
GetHuman-164817: Call them early in the day or late. Don't forget any personal or account information you might need for Travelers Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-164817 taken from his Travelers Insurance customer service problem that occurred on November 14th, 2017.

Travelers Insurance

4.75 of 5 stars | 28 reviews

GetHuman-164817's Travelers Insurance Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Travelers Insurance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Travelers Insurance in any way.

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