Travelocity: Waited and call was dropped after ringing *-* times.
A Travelocity customer review by GetHuman user ~lamaurice gardner from November 23rd, 2017
Background on ~lamaurice gardner's case
GetHuman: ~lamaurice gardner - can you tell our other Travelocity customers when your case took place?
~lamaurice gardner: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to Travelocity, and if so, how?
GetHuman: And which of these common Travelocity customer issues best describes the reason you wanted to talk to them?
(Shows ~lamaurice gardner a list of common Travelocity problems)
~lamaurice gardner: "Find Itinerary" was why I was trying to call.
~lamaurice gardner's review of Travelocity customer service
GetHuman: So how would you sum up your experience for GetHuman's Travelocity customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lamaurice gardner: Waited and call was dropped after ringing *-* times.
GetHuman: Let's quantify your experience contacting Travelocity. On a scale of 1 to 5, how easy is it go get help on a Travelocity problem?
~lamaurice gardner: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lamaurice gardner: I'd give them a two out of five on communication.
GetHuman: And what about Travelocity's ability to quickly and effectively address your problem?
~lamaurice gardner: For that I would say one out of five.
GetHuman: And finally- any advice for other Travelocity customers?
~lamaurice gardner: Call them early in the day or late. Don't forget any personal or account information you might need for Travelocity to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lamaurice gardner taken from his Travelocity customer service problem that occurred on November 21st, 2017.