Trendnet: no waiting at all...instant answer. Great service!!!
A Trendnet customer review by GetHuman user GetHuman-215840 from November 20th, 2017
Background on GetHuman-215840's case
GetHuman: GetHuman-215840 - can you tell our other Trendnet customers when your case took place?
GetHuman-215840: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Trendnet, and if so, how?
GetHuman: And which of these common Trendnet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-215840 a list of common Trendnet problems)
GetHuman-215840: "Technical support" was why I was trying to call.
GetHuman-215840's review of Trendnet customer service
GetHuman: So how would you sum up your experience for GetHuman's Trendnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-215840: no waiting at all...instant answer. Great service!!!
GetHuman: Let's quantify your experience contacting Trendnet. On a scale of 1 to 5, how easy is it go get help on a Trendnet problem?
GetHuman-215840: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-215840: I'd give them a three out of five on communication.
GetHuman: And what about Trendnet's ability to quickly and effectively address your problem?
GetHuman-215840: For that I would say two out of five.
GetHuman: And finally- any advice for other Trendnet customers?
GetHuman-215840: Call them early in the day or late. Don't forget any personal or account information you might need for Trendnet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-215840 taken from his Trendnet customer service problem that occurred on November 13th, 2017.