TriWest Healthcare Alliance: Kim was great!
A TriWest Healthcare Alliance customer review by GetHuman user ~emsh57 from November 22nd, 2017
Background on ~emsh57's case
GetHuman: ~emsh57 - can you tell our other TriWest Healthcare Alliance customers when your case took place?
~emsh57: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to TriWest Healthcare Alliance, and if so, how?
GetHuman: And which of these common TriWest Healthcare Alliance customer issues best describes the reason you wanted to talk to them?
(Shows ~emsh57 a list of common TriWest Healthcare Alliance problems)
~emsh57: "Update account information" was why I was trying to call.
~emsh57's review of TriWest Healthcare Alliance customer service
GetHuman: So how would you sum up your experience for GetHuman's TriWest Healthcare Alliance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emsh57: Kim was great!
GetHuman: Let's quantify your experience contacting TriWest Healthcare Alliance. On a scale of 1 to 5, how easy is it go get help on a TriWest Healthcare Alliance problem?
~emsh57: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emsh57: I'd give them a five out of five on communication.
GetHuman: And what about TriWest Healthcare Alliance's ability to quickly and effectively address your problem?
~emsh57: For that I would say five out of five.
GetHuman: And finally- any advice for other TriWest Healthcare Alliance customers?
~emsh57: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for TriWest Healthcare Alliance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~emsh57 taken from his TriWest Healthcare Alliance customer service problem that occurred on November 14th, 2017.
TriWest Healthcare Alliance
5.00 of 5 stars | 1 reviews
~emsh57's TriWest Healthcare Alliance Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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