Tupperware: Cherry (the customer service rep) worked very h...

A Tupperware customer review by GetHuman user GetHuman-112091 from November 13th, 2017

Background on GetHuman-112091's case

GetHuman: GetHuman-112091 - can you tell our other Tupperware customers when your case took place?
GetHuman-112091: Sure. It was evening, on November 4th.
GetHuman: Did you reach out to Tupperware, and if so, how?
GetHuman-112091: I used the 800-887-7379 number I found for on the GetHuman Tupperware customer phone number page I was on: Tupperware Customer Service Phone Number
GetHuman: And which of these common Tupperware customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-112091 a list of common Tupperware problems)
GetHuman-112091: "Change order" was why I was trying to call.

GetHuman-112091's review of Tupperware customer service

GetHuman: So how would you sum up your experience for GetHuman's Tupperware customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-112091: Cherry (the customer service rep) worked very hard to identify the exact product I had the problem with....However, she had an oriental dialect that I had a problem with in understanding what she was asking me about. She stated that she would send me a replacement for the bowl set
GetHuman: Let's quantify your experience contacting Tupperware. On a scale of 1 to 5, how easy is it go get help on a Tupperware problem?
GetHuman-112091: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-112091: I'd give them a five out of five on communication.
GetHuman: And what about Tupperware's ability to quickly and effectively address your problem?
GetHuman-112091: For that I would say four out of five.
GetHuman: And finally- any advice for other Tupperware customers?
GetHuman-112091: Call them early in the day or late. Don't forget any personal or account information you might need for Tupperware to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-112091 taken from his Tupperware customer service problem that occurred on November 4th, 2017.

Tupperware

4.43 of 5 stars | 38 reviews

GetHuman-112091's Tupperware Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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