Turbo Tax (Intuit) Customer Reviews

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Turbo Tax (Intuit) Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
18.8
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


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Recent Turbo Tax (Intuit) Reviews 1 - 15 of 127

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 by Jason - from 8 days ago

my son Jason C Williams been waiting months for his tax return from you tryed mny different times to contact you no one will help him 573 20 Read full review ›
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 by oliver - from 11 days ago

very helpful, the woman who helped me was very friendly and funny also, I forgot he name due to the error that ended up being the problem fo Read full review ›
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 by Anonymous - from 17 days ago

fast service and good info Read full review ›
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 by Mike - from 28 days ago

I was told nothing helpful and then the representative said to hold on. After another 15 minutes it was clear to me that she was not coming Read full review ›
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 by Anonymous - from 1 mo ago

wait time was longer than recording stated .. (wait time was supposed to be approximately one minute).. service was great.. Read full review ›
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 by Anonymous - from 1 mo ago

After a long hunt for the phone number I found it but could not even within the hours suggested. After all day trying to contact Turbo Tax Read full review ›
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 by Anonymous - from 1 mo ago

phone got disconnected after first minute of conversation....don't know why. calling again Read full review ›
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 by Alex - from 1 mo ago

Tried to amend an efile return. I couldn't open an amend a return. The person on the phone said I am a tax advisor and can't help you and hu Read full review ›
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 by Anonymous - from 1 mo ago

Menu options are given - call is disconnected when any option is chosen. - FRAUD pure and simple Read full review ›
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 by Anonymous - from 1 mo ago

Godd, but 1st call was dropped and had to go through the wait a second time Read full review ›
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 by celtkid - from 1 mo ago

Could barely understand the tech support person, Delores. She kept referring to "the home tab" which doesn't exist my version. After 10 min Read full review ›
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 by Peri - from 1 mo ago

Rep was competent and polite. Very helpful Read full review ›
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 by Anonymous - from 1 mo ago

Hard time understanding the rep. A lot of background noise of people talking and he had a heavy accent. However, he did solve my problem and Read full review ›
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 by Anonymous - from 1 mo ago

probably not going to use this low cost alternative again... Read full review ›
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 by rows - from 1 mo ago

unable to help.One minute wait recording came on two times and the wait was longer than one minute. Read full review ›
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