X: There is a "glitch" somewhere and would like to...
A X customer review by GetHuman user ~James Krasnow from November 23rd, 2017
Background on ~James Krasnow's case
GetHuman: ~James Krasnow - can you tell our other X customers when your case took place?
~James Krasnow: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows ~James Krasnow a list of common X problems)
~James Krasnow: "Reset Password" was why I was trying to call.
~James Krasnow's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James Krasnow: There is a "glitch" somewhere and would like to find it.**Am not able to send Twitts on laptop or cell , even though I'm connected.**Please offer guidance. Thank You
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
~James Krasnow: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James Krasnow: I'd give them a two out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
~James Krasnow: For that I would say one out of five.
GetHuman: And finally- any advice for other X customers?
~James Krasnow: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James Krasnow taken from his X customer service problem that occurred on November 20th, 2017.