X: I don't have a twitter account but I keep getti...
A X customer review by GetHuman user ~meg@upset from November 25th, 2017
Background on ~meg@upset's case
GetHuman: ~meg@upset - can you tell our other X customers when your case took place?
~meg@upset: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows ~meg@upset a list of common X problems)
~meg@upset: "Locked Account" was why I was trying to call.
~meg@upset's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~meg@upset: I don't have a twitter account but I keep getting text messages from Twitter. I was attempting to call to have my phone number taken off of Twitter however no one will speak to me. I cannot log into it twitter to change my phone number because I do not have a Twitter. It is frustrating getting all of these texts at all hours of the day and I would just like some help getting this to end. I'm open to suggestions from anyone thank you.
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
~meg@upset: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~meg@upset: I'd give them a one out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
~meg@upset: For that I would say one out of five.
GetHuman: And finally- any advice for other X customers?
~meg@upset: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~meg@upset taken from his X customer service problem that occurred on November 21st, 2017.