U.S Department of Veterans Affairs: Fastest I ever got assistance from the VA.

A U.S Department of Veterans Affairs customer review by GetHuman user ~BrianW97 from November 28th, 2017

Background on ~BrianW97's case

GetHuman: ~BrianW97 - can you tell our other U.S Department of Veterans Affairs customers when your case took place?
~BrianW97: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to U.S Department of Veterans Affairs, and if so, how?
~BrianW97: I used a phone number I found on the GetHuman U.S Department of Veterans Affairs customer service contact info page: Contact U.S Department of Veterans Affairs Customer Service
GetHuman: And which of these common U.S Department of Veterans Affairs customer issues best describes the reason you wanted to talk to them?
(Shows ~BrianW97 a list of common U.S Department of Veterans Affairs problems)
~BrianW97: "None of those really matches why I wanted to call U.S Department of Veterans Affairs that day." was why I was trying to call.

~BrianW97's review of U.S Department of Veterans Affairs customer service

GetHuman: So how would you sum up your experience for GetHuman's U.S Department of Veterans Affairs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BrianW97: Fastest I ever got assistance from the VA.
GetHuman: Let's quantify your experience contacting U.S Department of Veterans Affairs. On a scale of 1 to 5, how easy is it go get help on a U.S Department of Veterans Affairs problem?
~BrianW97: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BrianW97: I'd give them a five out of five on communication.
GetHuman: And what about U.S Department of Veterans Affairs's ability to quickly and effectively address your problem?
~BrianW97: For that I would say five out of five.
GetHuman: And finally- any advice for other U.S Department of Veterans Affairs customers?
~BrianW97: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for U.S Department of Veterans Affairs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BrianW97 taken from his U.S Department of Veterans Affairs customer service problem that occurred on November 20th, 2017.

U.S Department of Veterans Affairs

3.60 of 5 stars | 30 reviews

~BrianW97's U.S Department of Veterans Affairs Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like U.S Department of Veterans Affairs, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with U.S Department of Veterans Affairs in any way.

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