U.S Department of Veterans Affairs: These people are horrible, if you ask to speak...
A U.S Department of Veterans Affairs customer review by GetHuman user ~cal99 from November 15th, 2017
Background on ~cal99's case
GetHuman: ~cal99 - can you tell our other U.S Department of Veterans Affairs customers when your case took place?
~cal99: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to U.S Department of Veterans Affairs, and if so, how?
GetHuman: And which of these common U.S Department of Veterans Affairs customer issues best describes the reason you wanted to talk to them?
(Shows ~cal99 a list of common U.S Department of Veterans Affairs problems)
~cal99: "None of those really matches why I wanted to call U.S Department of Veterans Affairs that day." was why I was trying to call.
~cal99's review of U.S Department of Veterans Affairs customer service
GetHuman: So how would you sum up your experience for GetHuman's U.S Department of Veterans Affairs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cal99: These people are horrible, if you ask to speak to a supervisor, they just hang up on you because they know there is no accountability. This is ridiculous!
GetHuman: Let's quantify your experience contacting U.S Department of Veterans Affairs. On a scale of 1 to 5, how easy is it go get help on a U.S Department of Veterans Affairs problem?
~cal99: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cal99: I'd give them a two out of five on communication.
GetHuman: And what about U.S Department of Veterans Affairs's ability to quickly and effectively address your problem?
~cal99: For that I would say three out of five.
GetHuman: And finally- any advice for other U.S Department of Veterans Affairs customers?
~cal99: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for U.S Department of Veterans Affairs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cal99 taken from his U.S Department of Veterans Affairs customer service problem that occurred on November 10th, 2017.