U.S. Immigration & Customs Enforcement: Unable to talk to a person. The automated servi...
A U.S. Immigration & Customs Enforcement customer review by GetHuman user GetHuman-307908 from November 22nd, 2017
Background on GetHuman-307908's case
GetHuman: GetHuman-307908 - can you tell our other U.S. Immigration & Customs Enforcement customers when your case took place?
GetHuman-307908: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to U.S. Immigration & Customs Enforcement, and if so, how?
GetHuman: And which of these common U.S. Immigration & Customs Enforcement customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-307908 a list of common U.S. Immigration & Customs Enforcement problems)
GetHuman-307908: "None of those really matches why I wanted to call U.S. Immigration & Customs Enforcement that day." was why I was trying to call.
GetHuman-307908's review of U.S. Immigration & Customs Enforcement customer service
GetHuman: So how would you sum up your experience for GetHuman's U.S. Immigration & Customs Enforcement customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-307908: Unable to talk to a person. The automated service was not helpful
GetHuman: Let's quantify your experience contacting U.S. Immigration & Customs Enforcement. On a scale of 1 to 5, how easy is it go get help on a U.S. Immigration & Customs Enforcement problem?
GetHuman-307908: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-307908: I'd give them a five out of five on communication.
GetHuman: And what about U.S. Immigration & Customs Enforcement's ability to quickly and effectively address your problem?
GetHuman-307908: For that I would say five out of five.
GetHuman: And finally- any advice for other U.S. Immigration & Customs Enforcement customers?
GetHuman-307908: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Immigration & Customs Enforcement to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-307908 taken from his U.S. Immigration & Customs Enforcement customer service problem that occurred on November 17th, 2017.
U.S. Immigration & Customs Enforcement
3.00 of 5 stars | 5 reviews
GetHuman-307908's U.S. Immigration & Customs Enforcement Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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