UMR: they wouldnt let me order my **** tacos
A UMR customer review by GetHuman user ~dancing bananas from November 23rd, 2017
Background on ~dancing bananas's case
GetHuman: ~dancing bananas - can you tell our other UMR customers when your case took place?
~dancing bananas: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to UMR, and if so, how?
GetHuman: And which of these common UMR customer issues best describes the reason you wanted to talk to them?
(Shows ~dancing bananas a list of common UMR problems)
~dancing bananas: "Billing Inquiry" was why I was trying to call.
~dancing bananas's review of UMR customer service
GetHuman: So how would you sum up your experience for GetHuman's UMR customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dancing bananas: they wouldnt let me order my **** tacos
GetHuman: Let's quantify your experience contacting UMR. On a scale of 1 to 5, how easy is it go get help on a UMR problem?
~dancing bananas: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dancing bananas: I'd give them a one out of five on communication.
GetHuman: And what about UMR's ability to quickly and effectively address your problem?
~dancing bananas: For that I would say one out of five.
GetHuman: And finally- any advice for other UMR customers?
~dancing bananas: Call them early in the day or late. Don't forget any personal or account information you might need for UMR to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dancing bananas taken from his UMR customer service problem that occurred on November 13th, 2017.