US Airways Customer Reviews - Page 6

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US Airways Ratings Summary

SUPPORT QUALITY
3.7
OUT OF 5
COMMUNICATION
3.9
OUT OF 5
RESPONSIVENESS
10.6
MINUTES - AVERAGE
OVERALL RATING
3.9
OUT OF 5


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Recent US Airways Reviews 76 - 85 of 85

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 by Sarah - from 2 yrs ago

The US Air rep said only a supervisor can help me, and since I didn't have any paperwork pertaining to a medical event with me, I have to ca Read full review ›
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 by Jennifer - from 2 yrs ago

US Airways SUCKS! I have a $646.19 credit....I want to use my credit towards a new flight that cost $300...they want me to pay an additional Read full review ›
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 by rick - from 2 yrs ago

After attempting to contact a 'humanoid' the week before and being told my wait time was 70 minutes and being on hold for 45 minutes before Read full review ›
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 by chfabbro - from 2 yrs ago

Dialed 4,2 for existing reservations. No hold time (just lucky I guess), and spoke to native English speaker who was friendly and helpful. A Read full review ›
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 by Anonymous - from 2 yrs ago

very accommodating Read full review ›
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 by none - from 2 yrs ago

straight to a customer service rep Read full review ›
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 by tired of waiting - from 2 yrs ago

The first time i called with out your advice. waited 70 minutes then was transferred and was told the wait would be 128 minutes more. I hun Read full review ›
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 by Anonymous - from 2 yrs ago

sucks Read full review ›
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 by Anonymous - from 2 yrs ago

answered right away, was helpful, but had to transfer me, problem not resolved Read full review ›
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 by Anonymous - from 2 yrs ago

answered right away, very helpful Read full review ›
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 by Daniel Q - from 2 yrs ago

Difficult to understand with an accent and very quiet volume. Wouldn't really investigate my reservation issue, said I had to take it up at Read full review ›
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 by Anonymous - from 2 yrs ago

ugh. Read full review ›
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 by sqwelch - from 2 yrs ago

representative was chewing gum, coughing and seemed very annoyed that I had called Read full review ›
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