US Homeland Security - FEMA: cound tell me anything

A US Homeland Security - FEMA customer review by GetHuman user GetHuman-433307 from November 17th, 2017

Background on GetHuman-433307's case

GetHuman: GetHuman-433307 - can you tell our other US Homeland Security - FEMA customers when your case took place?
GetHuman-433307: Yeah. It was late at night, on November 12th.
GetHuman: Did you reach out to US Homeland Security - FEMA, and if so, how?
GetHuman-433307: I used the 800-621-3362 number I found for on the GetHuman US Homeland Security - FEMA customer phone number page I was on: US Homeland Security - FEMA Customer Service Phone Number
GetHuman: And which of these common US Homeland Security - FEMA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433307 a list of common US Homeland Security - FEMA problems)
GetHuman-433307: "File a report" was why I was trying to call.

GetHuman-433307's review of US Homeland Security - FEMA customer service

GetHuman: So how would you sum up your experience for GetHuman's US Homeland Security - FEMA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433307: cound tell me anything
GetHuman: Let's quantify your experience contacting US Homeland Security - FEMA. On a scale of 1 to 5, how easy is it go get help on a US Homeland Security - FEMA problem?
GetHuman-433307: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433307: I'd give them a four out of five on communication.
GetHuman: And what about US Homeland Security - FEMA's ability to quickly and effectively address your problem?
GetHuman-433307: For that I would say three out of five.
GetHuman: And finally- any advice for other US Homeland Security - FEMA customers?
GetHuman-433307: Call them early in the day or late. Don't forget any personal or account information you might need for US Homeland Security - FEMA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433307 taken from his US Homeland Security - FEMA customer service problem that occurred on November 12th, 2017.

US Homeland Security - FEMA

1.00 of 5 stars | 4 reviews

GetHuman-433307's US Homeland Security - FEMA Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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