US Internal Revenue System (IRS) Customer Reviews

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US Internal Revenue System (IRS) Ratings Summary

SUPPORT QUALITY
3.6
OUT OF 5
COMMUNICATION
4.0
OUT OF 5
RESPONSIVENESS
14.1
MINUTES - AVERAGE
OVERALL RATING
3.8
OUT OF 5


See how US Internal Revenue System (IRS) has done over time on our US Internal Revenue System (IRS) ratings page.
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Recent US Internal Revenue System (IRS) Reviews 1 - 15 of 56

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 by Anonymous - from 3 days ago

This 45-minute wait was from 6:40pm to 7:25pm. I didn't think they'd even pick up the phone, since the website states they close at 7. Read full review ›
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 by Anonymous - from 4 days ago

Got a person after 3 minutes, then on hold for the appropriate department for 15 minutes. Still much faster than if I had followed the prom Read full review ›
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 by Anonymous - from 15 days ago

Had to call twice because I wasn't literally in front of a fax machine the first time. Both times it took 2-5 minutes to get to operater, th Read full review ›
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 by Anonymous - from 21 days ago

Waited about a 2 minutes to get the first person. Getting to the person I needed took much longer. 15 - 20 minutes. Read full review ›
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 by Anon - from 23 days ago

I got the first human in about 1.5 min, but had to wait 10-15 minutes for the person in the right department to get to my call in the queue. Read full review ›
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 by Anonymous - from 1 mo ago

This was just a recording. Read full review ›
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 by Anonymous - from 1 mo ago

Waited through two messages cycles and then I was on hold for one minute before speaking with the operator. I was on hold for an additional Read full review ›
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 by anon420 - from 1 mo ago

Skipped the "pressing numbers" hassle! Live person answered and redirected the call to correct dept. Read full review ›
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 by Anonymous - from 1 mo ago

WAITED A WHILE BUT, GOT A PERSON TO ANSWER MY QUESTIONS Read full review ›
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 by Anonymous - from 1 mo ago

They diverted me to another number where I had to hold, but at least I got to talk to someone eventually Read full review ›
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 by Anonymous - from 1 mo ago

waited 8 mins to get transferred to where I wanted to go Read full review ›
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 by Anonymous - from 1 mo ago

called on a Monday, April 2. A recorded message said they were busy. First operator took about 3 minutes to reach. Then on hold for almos Read full review ›
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 by queta - from 1 mo ago

it was a long hold but misson accomplished Read full review ›
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 by Anonymous - from 1 mo ago

Got though to a human who routed my call, still had a 10 min wait after initial contact Read full review ›
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 by Anonymous - from 1 mo ago

This method definitely works, it might take a little time depending on call volume, but you will actually speak to someone! This is for my 2 Read full review ›
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