The IRS: to get a person when you call the **** number p...
A The IRS customer review by GetHuman user ~Chriswbrown111 from November 21st, 2017
Background on ~Chriswbrown111's case
GetHuman: ~Chriswbrown111 - can you tell our other The IRS customers when your case took place?
~Chriswbrown111: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Chriswbrown111 a list of common The IRS problems)
~Chriswbrown111: "Update account information" was why I was trying to call.
~Chriswbrown111's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chriswbrown111: to get a person when you call the **** number press * for english and press * for your tax option then start pressing * and it will redirect you to a real person
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Chriswbrown111: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chriswbrown111: I'd give them a five out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Chriswbrown111: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Chriswbrown111: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chriswbrown111 taken from his The IRS customer service problem that occurred on November 12th, 2017.