The IRS: We given an *** * to call and it turned out to...
A The IRS customer review by GetHuman user ~run around from November 23rd, 2017
Background on ~run around's case
GetHuman: ~run around - can you tell our other The IRS customers when your case took place?
~run around: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~run around a list of common The IRS problems)
~run around: "Tax Question" was why I was trying to call.
~run around's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~run around: We given an *** * to call and it turned out to be a recording deadend.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~run around: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~run around: I'd give them a five out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~run around: For that I would say one out of five.
GetHuman: And finally- any advice for other The IRS customers?
~run around: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~run around taken from his The IRS customer service problem that occurred on November 15th, 2017.