The IRS: I need to speak with someone
A The IRS customer review by GetHuman user ~Eldon Lewis Jr from November 23rd, 2017
Background on ~Eldon Lewis Jr's case
GetHuman: ~Eldon Lewis Jr - can you tell our other The IRS customers when your case took place?
~Eldon Lewis Jr: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Eldon Lewis Jr a list of common The IRS problems)
~Eldon Lewis Jr: "Payments" was why I was trying to call.
~Eldon Lewis Jr's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eldon Lewis Jr: I need to speak with someone
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Eldon Lewis Jr: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eldon Lewis Jr: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Eldon Lewis Jr: For that I would say three out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Eldon Lewis Jr: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eldon Lewis Jr taken from his The IRS customer service problem that occurred on November 18th, 2017.