US Postal Service: they refuse to answer phone
A US Postal Service customer review by GetHuman user ~liteguy 10 from November 21st, 2017
Background on ~liteguy 10's case
GetHuman: ~liteguy 10 - can you tell our other US Postal Service customers when your case took place?
~liteguy 10: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~liteguy 10 a list of common US Postal Service problems)
~liteguy 10: "Damaged items" was why I was trying to call.
~liteguy 10's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~liteguy 10: they refuse to answer phone
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~liteguy 10: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~liteguy 10: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~liteguy 10: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~liteguy 10: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~liteguy 10 taken from his US Postal Service customer service problem that occurred on November 12th, 2017.