US Postal Service: The person answered then stated "I am having tr...
A US Postal Service customer review by GetHuman user ~unhappy postal customer from November 23rd, 2017
Background on ~unhappy postal customer's case
GetHuman: ~unhappy postal customer - can you tell our other US Postal Service customers when your case took place?
~unhappy postal customer: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy postal customer a list of common US Postal Service problems)
~unhappy postal customer: "File a report" was why I was trying to call.
~unhappy postal customer's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy postal customer: The person answered then stated "I am having trouble hearing you- hang up and call back" she then hung up.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~unhappy postal customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy postal customer: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~unhappy postal customer: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~unhappy postal customer: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy postal customer taken from his US Postal Service customer service problem that occurred on November 19th, 2017.