your service is great, social security *****
A Social Security customer review by GetHuman user ~doug cusick from November 23rd, 2017
Background on ~doug cusick's case
GetHuman: ~doug cusick - can you tell our other Social Security customers when your case took place?
~doug cusick: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Social Security, and if so, how?
GetHuman: And which of these common Social Security customer issues best describes the reason you wanted to talk to them?
(Shows ~doug cusick a list of common Social Security problems)
~doug cusick: "File a report" was why I was trying to call.
~doug cusick's review of Social Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Social Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doug cusick: your service is great, social security *****
GetHuman: Let's quantify your experience contacting Social Security. On a scale of 1 to 5, how easy is it go get help on a Social Security problem?
~doug cusick: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doug cusick: I'd give them a three out of five on communication.
GetHuman: And what about Social Security's ability to quickly and effectively address your problem?
~doug cusick: For that I would say one out of five.
GetHuman: And finally- any advice for other Social Security customers?
~doug cusick: Call them early in the day or late. Don't forget any personal or account information you might need for Social Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doug cusick taken from his Social Security customer service problem that occurred on November 17th, 2017.