USPS (US Postal Service) Customer Reviews

“Did EXACTLY what is stated, and it took less than a minute to speak to a live person in customer service who answered my question and was ve” Read full review ›

Write your own review...

by Anonymous - from 21 days ago

“It took over 30 min. to just reach your number and than another 30 min. to talk to someone about the problem.” Read full review ›

Write your own review...

by Anonymous - from 21 days ago

“It took over 30 min. to just reach your number and than another 30 min. to talk to someone about the problem.” Read full review ›

Write your own review...

by shineabove - from 22 days ago

“I recently sent a Laptop on 4/16 with a delivery date of 4/21. It is 5/3 and no one at USPS knows where my package is. I ordered an investig” Read full review ›

Write your own review...

by Anonymous - from 23 days ago

“Apologetic but does not resolve the issue. Very frustrating when their own tracking board isn't accurate.” Read full review ›

Write your own review...

by fddfsafdsaf - from 23 days ago

“Worked perfectly...ignore the recorded prompts and just follow the instructions here...got straight through to a person! Thank you so much!” Read full review ›

Write your own review...

by dsovercast - from 27 days ago

“Awesome! Was pulling my hair out trying to get a real person with the same number, but could NOT get through. This worked perfectly!” Read full review ›

Write your own review...

by none - from 28 days ago

“worked perfectly! After I pressed the #'s and didn't want any of the selections they gave me and I pressed 0 again a representive picked up ” Read full review ›

Write your own review...

by danielblakes - from 29 days ago

“Barely any wait, problem solved.” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“Dialed the number, pressed 6, then 4 and then is asked what my problem was a transferred me right to a person. Didn't need to press 0.” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“I had to press zero a bunch of times, but the automated message eventually asked me if I wanted to know about the privacy information on the” Read full review ›

Write your own review...

by Anonymous - from 1 mo ago

“i don`t like to speak with machine and i don`t receive answer and help for my question” Read full review ›

Write your own review...

by catchat105 - from 1 mo ago

“I followed the instructions but didn't have to press 0- pressing 4 and telling them what I needed put me through to customer service.” Read full review ›

« Newest ‹ Prev Page 1 2 3 4 5 6 Next 15 › Oldest »

Long wait? Great service?

We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful USPS (US Postal Service) information besides reviews

Most commonly sought information by USPS (US Postal Service) customers looking for reviews

›
USPS (US Postal Service) Tips Tips, shortcuts, and time-savers from other customers like you
›
Best USPS (US Postal Service) Phone Number Working together, the customer community always uncovers the absolute best way to call USPS (US Postal Service)
›
Best Way to Contact USPS (US Postal Service) There is also call-back, email, chat, and other contact information - and customers have voted for the best ones

Get Mobile