Ubid.com: I purchased an Apple Ipad to them last Oct...
A Ubid.com customer review by GetHuman user ~Marie Shirky from November 19th, 2017
Background on ~Marie Shirky's case
GetHuman: ~Marie Shirky - can you tell our other Ubid.com customers when your case took place?
~Marie Shirky: Yes. It was evening, on November 15th.
GetHuman: Did you reach out to Ubid.com, and if so, how?
GetHuman: And which of these common Ubid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Marie Shirky a list of common Ubid.com problems)
~Marie Shirky: "Change plan" was why I was trying to contact.
~Marie Shirky's review of Ubid.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marie Shirky: I purchased an Apple Ipad to them last Oct. **, and after I gave our Visa Card number..they sent * products that they deduct from our Visa Card without our permission..How many times I sent an email but no response from Ubid..*Product:*MID M*** *" Android *.* Tablet PC, *GB Memory, Brand NEW! *BLUE**Quantity:***Bid Price:* $**.** each*Protection Plan:* $*.** each*Shipping:* $*.***Estimated Tax:* $*.***Transaction Fee:* $*.*****Order Total:*$***.***Product:*MID ***** Google Android *" Tablet PC *GB Flash Memory,NEW SLV*Quantity:***Bid Price:* $***.** each*Protection Plan:* $*.** each*Shipping:* $*.***Estimated Tax:* $*.***Transaction Fee:* $*.*****Order Total:*$***.** my husband return this * items thru USPS last Nov.**..and until now we didin't hear anything from them..This items are already PAID..
GetHuman: Let's quantify your experience contacting Ubid.com. On a scale of 1 to 5, how easy is it go get help on a Ubid.com problem?
~Marie Shirky: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marie Shirky: I'd give them a one out of five on communication.
GetHuman: And what about Ubid.com's ability to quickly and effectively address your problem?
~Marie Shirky: For that I would say four out of five.
GetHuman: And finally- any advice for other Ubid.com customers?
~Marie Shirky: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ubid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marie Shirky taken from his Ubid.com customer service problem that occurred on November 15th, 2017.