Ubid.com: do they EVER answer or only hang up??????

A Ubid.com customer review by GetHuman user ~? from November 19th, 2017

Background on ~?'s case

GetHuman: ~? - can you tell our other Ubid.com customers when your case took place?
~?: Yup. It was late at night, on November 9th.
GetHuman: Did you reach out to Ubid.com, and if so, how?
~?: I used a help page I found on the GetHuman Ubid.com customer service contact info page: Contact Ubid.com Customer Service
GetHuman: And which of these common Ubid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~? a list of common Ubid.com problems)
~?: "Lower my bill" was why I was trying to contact.

~?'s review of Ubid.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Ubid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~?: do they EVER answer or only hang up??????
GetHuman: Let's quantify your experience contacting Ubid.com. On a scale of 1 to 5, how easy is it go get help on a Ubid.com problem?
~?: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~?: I'd give them a two out of five on communication.
GetHuman: And what about Ubid.com's ability to quickly and effectively address your problem?
~?: For that I would say three out of five.
GetHuman: And finally- any advice for other Ubid.com customers?
~?: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ubid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~? taken from his Ubid.com customer service problem that occurred on November 9th, 2017.

Ubid.com

1.00 of 5 stars | 26 reviews

~?'s Ubid.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ubid.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ubid.com in any way.

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