Uniden: waited * hours still no one on the other end.NE...

A Uniden customer review by GetHuman user ~DISCUSTED from November 26th, 2017

Background on ~DISCUSTED's case

GetHuman: ~DISCUSTED - can you tell our other Uniden customers when your case took place?
~DISCUSTED: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to Uniden, and if so, how?
~DISCUSTED: I used the 800-297-1023 number I found for on the GetHuman Uniden customer phone number page I was on: Uniden Customer Service Phone Number
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows ~DISCUSTED a list of common Uniden problems)
~DISCUSTED: "Technical support" was why I was trying to call.

~DISCUSTED's review of Uniden customer service

GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DISCUSTED: waited * hours still no one on the other end.NEED TO COLOSE THE DOORS.WILL NOT BUY ANY THING FROM THEM AGAIN!!!!!!
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
~DISCUSTED: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DISCUSTED: I'd give them a four out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
~DISCUSTED: For that I would say three out of five.
GetHuman: And finally- any advice for other Uniden customers?
~DISCUSTED: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DISCUSTED taken from his Uniden customer service problem that occurred on November 23rd, 2017.

Uniden

1.33 of 5 stars | 42 reviews

~DISCUSTED's Uniden Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Uniden, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Uniden in any way.

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