Union Bank Customer Review - UBanksurvivor

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Review by UBanksurvivor from Feb 18, 2010

by UBanksurvivor - 2 years ago

“Ridiculous varied phone calls, branch manager clueless, no solution e-mail response didn't address problem with no access to dis. funds due to lost bank card overseas. Told "It's your fault you left America" Lied to, rep thought I was on mute as he bad mouthed me and sang to music for ten minutes. Out of 15 calls got 3 people who were actually nice. the rest said: It's my understanding that we don't.... refused to read bank policy verbatim. ”

Overall Quality
Communication
Waited

5 mins

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