United Airlines Customer Reviews

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United Airlines Ratings Summary

SUPPORT QUALITY
3.1
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.3
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent United Airlines Reviews 1 - 15 of 461

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 by Jenesis76 - from 3 days ago

You can't press 1 for travel within the US/Mexico. You must SAY yes or no. Read full review ›
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 by tobyo - from 3 days ago

Speak English!! Shame on you United Airlines!! Read full review ›
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 by tobyo - from 3 days ago

This site was unbelievably NOT user friendly. As far as United Airlines goes, my business and that of my associates will be going to Delta A Read full review ›
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 by pompi - from 3 days ago

wait way to long for a live person.and service was bad.very rude Read full review ›
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 by Anonymous - from 3 days ago

Quick and easy Read full review ›
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 by joy - from 4 days ago

Please send me a confirmation email about my changing reservation. Read full review ›
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 by Anonymous - from 5 days ago

super simple and super fast connection to a live person. Read full review ›
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 by Anonymous - from 6 days ago

no wait time. direct to an agent :) Read full review ›
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 by Anonymous - from 8 days ago

many attempts, all calls are dropped Read full review ›
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 by glenn - from 9 days ago

worst customer service ever, i will NEVER fly united airlines again NEVER EVER AGAIN SUCKY FOREIGN ACCENT AGENT NO HELP AT ALL GOING DELTA N Read full review ›
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 by anonymous - from 10 days ago

awful airline Read full review ›
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 by Anonymous - from 11 days ago

good Read full review ›
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 by shiamel - from 11 days ago

Great service. Very little problem understanding the operator Read full review ›
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 by anonymous - from 15 days ago

The representative was helpful and solved my problem. He spoke quite good english but was not a native. Very easy to get through using the Read full review ›
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 by Anonymous - from 15 days ago

cannot understand your agents and they do not understand a simple request like. I WOULD LIKE TO SPEAK TO A SUPERVISOR. and ASK ALEX at cus Read full review ›
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