United Airlines: Today i checked in for the *** UA Flight from M...
A United Airlines customer review by GetHuman user ~Odalys RamÃrez from November 20th, 2017
Background on ~Odalys RamÃrez's case
GetHuman: ~Odalys RamÃrez - can you tell our other United Airlines customers when your case took place?
~Odalys RamÃrez: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Odalys RamÃrez a list of common United Airlines problems)
~Odalys RamÃrez: "Missing item" was why I was trying to call.
~Odalys RamÃrez's review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Odalys RamÃrez: Today i checked in for the *** UA Flight from M****xico City to SFO. Alejandro ****guilar the supervisor Of the Airline , was extremly rude when i asked him if he could check me and my boyfriend un. He had the worst attitud. And he took our documentation Off our hands very agresive. I wanted to call the police but i rather Tell you , that for people like him i will never ever fly with UA again . It's imposible to start a nice vacations with this kind Of incidents. I really hope you fire him.
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~Odalys RamÃrez: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Odalys RamÃrez: I'd give them a four out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~Odalys RamÃrez: For that I would say one out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~Odalys RamÃrez: Call them early in the day or late. Don't forget any personal or account information you might need for United Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Odalys RamÃrez taken from his United Airlines customer service problem that occurred on November 17th, 2017.