United Airlines: worked perfect
A United Airlines customer review by GetHuman user ~joe smith from November 27th, 2017
Background on ~joe smith's case
GetHuman: ~joe smith - can you tell our other United Airlines customers when your case took place?
~joe smith: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~joe smith a list of common United Airlines problems)
~joe smith: "Billing" was why I was trying to call.
~joe smith's review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joe smith: worked perfect
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~joe smith: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joe smith: I'd give them a three out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~joe smith: For that I would say two out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~joe smith: Call them early in the day or late. Don't forget any personal or account information you might need for United Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joe smith taken from his United Airlines customer service problem that occurred on November 20th, 2017.