United Airlines Customer Reviews - Page 2

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United Airlines Ratings Summary

SUPPORT QUALITY
3.1
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
15.3
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent United Airlines Reviews 16 - 30 of 461

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 by Anonymous - from 17 days ago

Got a person right away. Cecil was extremely helpful (even if it wasn't the answer I was hoping for). She gave me good information, and mad Read full review ›
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 by Anonymous - from 17 days ago

Jane saved the day. She was courteous, sympathetic, and very efficient helping us adjust for a missed flight Read full review ›
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 by Anonymous - from 17 days ago

THE YOUNG LADY WAS VERY HELPFUL. Read full review ›
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 by Anonymous - from 18 days ago

She spoke so fast I could barely understand her, then she got frustrated and short with me for having to repeat herself. I had already calle Read full review ›
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 by Anonymous - from 18 days ago

NOBODY AT YOUR AIRLINE EVER HEARD OF A POSITIONING FLIGHT Read full review ›
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 by Anonymous - from 19 days ago

Never answered Read full review ›
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 by Anonymous - from 19 days ago

Called on 5/7/12 to upgrade seat due to United's problem of accepting payments on the Internet from the night before (lost good seat). Told Read full review ›
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 by JD - from 19 days ago

United Customer care is the most unuser friendly service to use when trying to reslove a problem. It takes forever and a day to get to speak Read full review ›
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 by Anonymous - from 19 days ago

Tried to book flight on 5/6/12. Used 3 credit cards, pay pal and spent hours on the net. United stated couldn't verify payment. Nothing w Read full review ›
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 by Al Newmark - from 19 days ago

what a waste of time, girl just connected me back to the 800 number with a wait of up too 30 minmutes or so, bring back continental Read full review ›
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 by Anonymous - from 20 days ago

nice.. Read full review ›
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 by Suzi Robertson - from 21 days ago

I am so disappointed to lose my Continental Airlines great customer service. This is the worst service I have ever received in my life. Yo Read full review ›
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 by Anonymous - from 22 days ago

What a waste of time, how about a call center in th US, where it's needed!? Read full review ›
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 by jjfuz - from 22 days ago

agents = some combination of totally indifferent, completely unhelpful, rude, or simply stupid Read full review ›
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 by Lori - from 23 days ago

They told me the wait was longer than normal because they are training cust. svc. reps after the Continental merger. I got good svc once I Read full review ›
Long wait? Great service?
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