“Got a person right away. Cecil was extremely helpful (even if it wasn't the answer I was hoping for). She gave me good information, and mad”Read full review ›
“She spoke so fast I could barely understand her, then she got frustrated and short with me for having to repeat herself. I had already calle”Read full review ›
“Called on 5/7/12 to upgrade seat due to United's problem of accepting payments on the Internet from the night before (lost good seat). Told”Read full review ›
“United Customer care is the most unuser friendly service to use when trying to reslove a problem. It takes forever and a day to get to speak”Read full review ›
“Tried to book flight on 5/6/12. Used 3 credit cards, pay pal and spent hours on the net. United stated couldn't verify payment. Nothing w”Read full review ›
“what a waste of time, girl just connected me back to the 800 number with a wait of up too 30 minmutes or so, bring back continental”Read full review ›
“I am so disappointed to lose my Continental Airlines great customer service. This is the worst service I have ever received in my life. Yo”Read full review ›
“They told me the wait was longer than normal because they are training cust. svc. reps after the Continental merger. I got good svc once I ”Read full review ›