United Parcel Service (UPS) Customer Reviews

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United Parcel Service (UPS) Ratings Summary

SUPPORT QUALITY
3.7
OUT OF 5
COMMUNICATION
3.9
OUT OF 5
RESPONSIVENESS
5.0
MINUTES - AVERAGE
OVERALL RATING
3.9
OUT OF 5


See how United Parcel Service (UPS) has done over time on our United Parcel Service (UPS) ratings page.
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Recent United Parcel Service (UPS) Reviews 1 - 15 of 126

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 by anonymous - from 3 days ago

issue not resolved, he's passing the problem along... UPS is coming across like a gang of thugs (THEY lost a parcel) flagged my account, ju Read full review ›
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 by Anonymous - from 16 days ago

Better than I could have hoped Read full review ›
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 by Markhughes48 - from 20 days ago

I called because although I have been home all day, the UPS tracking info said that an attempt had been made (the driver left no sticker -- Read full review ›
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 by Anonymous - from 30 days ago

there are no humans Read full review ›
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 by Waiting in NYC - from 1 mo ago

I think the situationw as clarified, but we're still missing a package. It's not yet clear if it's a UPS problem or not. Read full review ›
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 by Anonymous - from 1 mo ago

Wait time too long Read full review ›
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 by Anonymous - from 1 mo ago

It didn't suck. Read full review ›
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 by Anonymous - from 1 mo ago

A Read full review ›
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 by verydisappointed - from 1 mo ago

My disgust is not in the fact that another package was damaged. It was the fact that the driver left an obviously damaged box, with the word Read full review ›
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 by JH - from 1 mo ago

Got an answer immediately, and service was friendly and helpful. Read full review ›
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 by Anonymous - from 1 mo ago

Worked like a charm. Called around 1:10PM EST and got right thru to a live person. Read full review ›
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 by doylez - from 2 mos ago

worked well Read full review ›
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 by cobak - from 2 mos ago

Only automated service available on Sunday Read full review ›
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 by Anonymous - from 2 mos ago

fast answer Read full review ›
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 by Anonymous - from 3 mos ago

i've waited 5-7 minutes already with any response Read full review ›
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