UPS: Can't find address that have been here over...

A UPS customer review by GetHuman user ~A_shole in Tucson, Az from November 25th, 2017

Background on ~A_shole in Tucson, Az's case

GetHuman: ~A_shole in Tucson, Az - can you tell our other UPS customers when your case took place?
~A_shole in Tucson, Az: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to UPS, and if so, how?
~A_shole in Tucson, Az: I used the 800-742-5877 number I found for on the GetHuman UPS customer phone number page I was on: UPS Customer Service Phone Number
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~A_shole in Tucson, Az a list of common UPS problems)
~A_shole in Tucson, Az: "Track a Package" was why I was trying to call.

~A_shole in Tucson, Az's review of UPS customer service

GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A_shole in Tucson, Az: Can't find address that have been here over ** years.changed address and took * weeks to find
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~A_shole in Tucson, Az: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A_shole in Tucson, Az: I'd give them a five out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~A_shole in Tucson, Az: For that I would say two out of five.
GetHuman: And finally- any advice for other UPS customers?
~A_shole in Tucson, Az: Call them early in the day or late. Don't forget any personal or account information you might need for UPS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A_shole in Tucson, Az taken from his UPS customer service problem that occurred on November 23rd, 2017.

UPS

2.56 of 5 stars | 201 reviews

~A_shole in Tucson, Az's UPS Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like UPS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with UPS in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!