United Parcel Service (UPS) Customer Reviews - Page 2

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United Parcel Service (UPS) Ratings Summary

SUPPORT QUALITY
3.7
OUT OF 5
COMMUNICATION
3.9
OUT OF 5
RESPONSIVENESS
5.0
MINUTES - AVERAGE
OVERALL RATING
3.9
OUT OF 5


See how United Parcel Service (UPS) has done over time on our United Parcel Service (UPS) ratings page.
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Recent United Parcel Service (UPS) Reviews 16 - 30 of 126

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 by Anonymous - from 5 mos ago

I will never use another service besides UPS. waited until the last minute for a christmas gift, was shipped from China, called customer ser Read full review ›
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 by Jo - from 5 mos ago

I answered the phone and nobody was there, then I got disconnected. DID NOT WORK Read full review ›
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 by Anonymous - from 5 mos ago

quick pickup and helpful Read full review ›
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 by VeeDubTDI - from 6 mos ago

I had a good experience with UPS customer service regarding a bad driving complaint. I got transferred to the right department, rep followe Read full review ›
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 by Anonymous - from 6 mos ago

quick anwser Read full review ›
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 by sandrac - from 6 mos ago

Not very friendly and line just disconnected after I stated my issue and she checked on problem Read full review ›
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 by ihateups - from 7 mos ago

UPS has horrible customer service. They actually had to call back, because not one person there had the minimum idea of how to resolve my pr Read full review ›
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 by homewithjacob1434 - from 7 mos ago

Perfect & Fast Service Read full review ›
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 by homewithjacob1434 - from 7 mos ago

Perfect Read full review ›
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 by kickster - from 7 mos ago

picked up quick, she spoke broken english. just gave me the same information i received online. asked her to check for more information. Read full review ›
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 by Anonymous - from 7 mos ago

no wait...friendly operator Read full review ›
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 by donthaveone - from 8 mos ago

called to file complaint because the UPS driver drops our packages off to a neighbor at his workplace (25) miles away to deliver to us. We h Read full review ›
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 by piercey - from 8 mos ago

Great customer service. Got straight to the point regarding my issue and helped me solve it promptly. On and off the phone in 7 minutes. Tha Read full review ›
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 by Anonymous - from 8 mos ago

great info Read full review ›
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 by -jet - from 9 mos ago

CSR did need to refer me to another number based on my question but took my information and called back to make sure someone had contacted m Read full review ›
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