United States Steel Corporation: The information was very informative. The wait...
A United States Steel Corporation customer review by GetHuman user ~Ebonypraise from November 25th, 2017
Background on ~Ebonypraise's case
GetHuman: ~Ebonypraise - can you tell our other United States Steel Corporation customers when your case took place?
~Ebonypraise: Sure. It was morning, on November 24th.
GetHuman: Did you reach out to United States Steel Corporation, and if so, how?
GetHuman: And which of these common United States Steel Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Ebonypraise a list of common United States Steel Corporation problems)
~Ebonypraise: "Warranty claim" was why I was trying to call.
~Ebonypraise's review of United States Steel Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's United States Steel Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ebonypraise: The information was very informative. The wait time was extensive.
GetHuman: Let's quantify your experience contacting United States Steel Corporation. On a scale of 1 to 5, how easy is it go get help on a United States Steel Corporation problem?
~Ebonypraise: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ebonypraise: I'd give them a two out of five on communication.
GetHuman: And what about United States Steel Corporation's ability to quickly and effectively address your problem?
~Ebonypraise: For that I would say three out of five.
GetHuman: And finally- any advice for other United States Steel Corporation customers?
~Ebonypraise: Call them early in the day or late. Don't forget any personal or account information you might need for United States Steel Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ebonypraise taken from his United States Steel Corporation customer service problem that occurred on November 24th, 2017.
United States Steel Corporation
4.00 of 5 stars | 3 reviews
~Ebonypraise's United States Steel Corporation Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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