VIZIO: Excellent service--internet connectivity proble...
A VIZIO customer review by GetHuman user ~Anonymous in Florida from November 27th, 2017
Background on ~Anonymous in Florida's case
GetHuman: ~Anonymous in Florida - can you tell our other VIZIO customers when your case took place?
~Anonymous in Florida: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to VIZIO, and if so, how?
GetHuman: And which of these common VIZIO customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous in Florida a list of common VIZIO problems)
~Anonymous in Florida: "Device Support" was why I was trying to call.
~Anonymous in Florida's review of VIZIO customer service
GetHuman: So how would you sum up your experience for GetHuman's VIZIO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous in Florida: Excellent service--internet connectivity problem solved in ** minutes :)
GetHuman: Let's quantify your experience contacting VIZIO. On a scale of 1 to 5, how easy is it go get help on a VIZIO problem?
~Anonymous in Florida: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous in Florida: I'd give them a three out of five on communication.
GetHuman: And what about VIZIO's ability to quickly and effectively address your problem?
~Anonymous in Florida: For that I would say two out of five.
GetHuman: And finally- any advice for other VIZIO customers?
~Anonymous in Florida: Call them early in the day or late. Don't forget any personal or account information you might need for VIZIO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous in Florida taken from his VIZIO customer service problem that occurred on November 19th, 2017.