VRBO: Never had a problem working with them via telep...
A VRBO customer review by GetHuman user ~Property Owner from November 24th, 2017
Background on ~Property Owner's case
GetHuman: ~Property Owner - can you tell our other VRBO customers when your case took place?
~Property Owner: Yup. It was late at night, on November 17th.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~Property Owner a list of common VRBO problems)
~Property Owner: "Overcharge/Strange charge" was why I was trying to call.
~Property Owner's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Property Owner: Never had a problem working with them via telephone. Very helpful and east to work with
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~Property Owner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Property Owner: I'd give them a five out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~Property Owner: For that I would say four out of five.
GetHuman: And finally- any advice for other VRBO customers?
~Property Owner: Call them early in the day or late. Don't forget any personal or account information you might need for VRBO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Property Owner taken from his VRBO customer service problem that occurred on November 17th, 2017.