Vanilla Gift Card: these are crooks why dont they have a proper cu...

A Vanilla Gift Card customer review by GetHuman user GetHuman-320479 from November 4th, 2017

Background on GetHuman-320479's case

GetHuman: GetHuman-320479 - can you tell our other Vanilla Gift Card customers when your case took place?
GetHuman-320479: Yes. It was afternoon, on October 28th.
GetHuman: Did you reach out to Vanilla Gift Card, and if so, how?
GetHuman-320479: I used the 800-571-1376 number I found for on the GetHuman Vanilla Gift Card customer phone number page I was on: Vanilla Gift Card Customer Service Phone Number
GetHuman: And which of these common Vanilla Gift Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-320479 a list of common Vanilla Gift Card problems)
GetHuman-320479: "Complaint" was why I was trying to call.

GetHuman-320479's review of Vanilla Gift Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Vanilla Gift Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-320479: these are crooks why dont they have a proper customer service, redirecting is actualling is reaping off our money to a more expensive number , after all a gift card which is useless not accepted by many stores
GetHuman: Let's quantify your experience contacting Vanilla Gift Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Gift Card problem?
GetHuman-320479: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-320479: I'd give them a four out of five on communication.
GetHuman: And what about Vanilla Gift Card's ability to quickly and effectively address your problem?
GetHuman-320479: For that I would say one out of five.
GetHuman: And finally- any advice for other Vanilla Gift Card customers?
GetHuman-320479: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Gift Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-320479 taken from his Vanilla Gift Card customer service problem that occurred on October 28th, 2017.

Vanilla Gift Card

1.00 of 5 stars | 15 reviews

GetHuman-320479's Vanilla Gift Card Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Vanilla Gift Card, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Vanilla Gift Card in any way.

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