Vanilla Gift Card: Never got to talk to anyone your Your answering...
A Vanilla Gift Card customer review by GetHuman user GetHuman-204691 from November 10th, 2017
Background on GetHuman-204691's case
GetHuman: GetHuman-204691 - can you tell our other Vanilla Gift Card customers when your case took place?
GetHuman-204691: Sure. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Vanilla Gift Card, and if so, how?
GetHuman: And which of these common Vanilla Gift Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-204691 a list of common Vanilla Gift Card problems)
GetHuman-204691: "Refund a Charge" was why I was trying to call.
GetHuman-204691's review of Vanilla Gift Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Vanilla Gift Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-204691: Never got to talk to anyone your Your answering service just keeps repeating the same info and that is no good for me. I nneed to speak to some one please send ne an e-mail that I may talk to someone. My e-mail adress is *****@***.com
GetHuman: Let's quantify your experience contacting Vanilla Gift Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Gift Card problem?
GetHuman-204691: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-204691: I'd give them a four out of five on communication.
GetHuman: And what about Vanilla Gift Card's ability to quickly and effectively address your problem?
GetHuman-204691: For that I would say three out of five.
GetHuman: And finally- any advice for other Vanilla Gift Card customers?
GetHuman-204691: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Gift Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-204691 taken from his Vanilla Gift Card customer service problem that occurred on November 2nd, 2017.