Vanilla Visa Card: terrible debit card
A Vanilla Visa Card customer review by GetHuman user ~daniel pavlenko from November 26th, 2017
Background on ~daniel pavlenko's case
GetHuman: ~daniel pavlenko - can you tell our other Vanilla Visa Card customers when your case took place?
~daniel pavlenko: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Vanilla Visa Card, and if so, how?
GetHuman: And which of these common Vanilla Visa Card customer issues best describes the reason you wanted to talk to them?
(Shows ~daniel pavlenko a list of common Vanilla Visa Card problems)
~daniel pavlenko: "Question" was why I was trying to call.
~daniel pavlenko's review of Vanilla Visa Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Vanilla Visa Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~daniel pavlenko: terrible debit card
GetHuman: Let's quantify your experience contacting Vanilla Visa Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Visa Card problem?
~daniel pavlenko: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~daniel pavlenko: I'd give them a five out of five on communication.
GetHuman: And what about Vanilla Visa Card's ability to quickly and effectively address your problem?
~daniel pavlenko: For that I would say one out of five.
GetHuman: And finally- any advice for other Vanilla Visa Card customers?
~daniel pavlenko: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Visa Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~daniel pavlenko taken from his Vanilla Visa Card customer service problem that occurred on November 18th, 2017.