Verizon DSL Customer Reviews

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Verizon DSL Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
17.0
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


See how Verizon DSL has done over time on our Verizon DSL ratings page.
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Recent Verizon DSL Reviews 1 - 15 of 91

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 by Anonymous - from 2 days ago

they said they couldn't help me and would transfer me to someone who could the call was dropped and again I waited for another hour when I c Read full review ›
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 by Anonymous - from 27 days ago

they are useless in trying to get technical support. but they did answer the phone fast and did try to help me. Read full review ›
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 by anon - from 1 mo ago

Thank you to whoever posted this. Avoided the Verizon phone tree hell to cancel DSL. Rep was very nice and answered all questions completely Read full review ›
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 by lunghd - from 1 mo ago

Incredibly, I reached ENGLISH SPEAKING Verizon phone reps using this number! Rarity for Verizon based on previous experience. They moved me Read full review ›
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 by Anonymous - from 2 mos ago

answered quickly. but, after my billng problemm was resolved - i was notified of having special price for only 12 months! will have to dea Read full review ›
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 by anon - from 2 mos ago

it was like a CB radio. Put me on hold for 35 minutes and call ended. Read full review ›
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 by asdf - from 2 mos ago

saturday 6 pm est, office not open... Read full review ›
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 by very annoyed - from 4 mos ago

Finally someone answered the phone then transferred me to tech support where no one answered for 1 hour and I finally hung up. They have got Read full review ›
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 by Charlie Horse - from 6 mos ago

Now that was fast!!!!! Read full review ›
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 by Anonymous - from 7 mos ago

spot on Read full review ›
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 by jim - from 7 mos ago

worthless. They never answered my call on hold. I don't have all day to wait on hold. Read full review ›
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 by Anonymous - from 7 mos ago

worthless if you never get out of the cue. Read full review ›
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 by Sawfish00 - from 7 mos ago

Verizon are bastards who don't give a damn about their customers. Some one should do something about their scam of a business. Having inte Read full review ›
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 by Anonymous - from 8 mos ago

Brad was incredibly helpful. THE BEST Read full review ›
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 by me - from 8 mos ago

another worthless response to an ongoing problem Read full review ›
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