“Spent 3 hrs on the phone with these individuals because I was asking for a mailing address so I could send back my damaged router. NO ONE (a”Read full review ›
“As a faceless corporate bully, Verizon have set up their customer contact facility such that it continually pushes you down dead ends until ”Read full review ›
“The techs and agents, I have found to be fairly consistently very nice and knowledgeable and not like slow torture to talk with like some re”Read full review ›
“After spending a couple of hrs. today going thru all of the number punching b4 finally getting someone to work with, could not understand hi”Read full review ›
“Disconnected twice. promised call back never occurred. When I called back I was told my case was marked resolved and closed. an extremely”Read full review ›
“Abominable. This is the reason why monopolies are bad. Terrible customer service, infuriating phone "support," and poor service. I hope they”Read full review ›
“Talked to Vincent, got a better deal for a year commitment than the current deal that was expiring. Neighbors switching to Comcast (due to V”Read full review ›
“Talked to Anthony Mack. He put me on hold several times to check things. But in the end, said he would send me a new modem which should fix ”Read full review ›