Verizon FiOS Customer Reviews

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Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
17.8
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent Verizon FiOS Reviews 1 - 15 of 1041

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 by Anonymous - from 19 hrs ago

Good Service, sending new Router. Read full review ›
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 by Anonymous - from 20 hrs ago

Verizon FIOS support is light years better than Comcast! io Read full review ›
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 by Anonymous - from 10 days ago

Poor service and support Read full review ›
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 by Anonymous - from 10 days ago

My internet connection is lost periodically. Then it comes back- then I lose it again later on. It happens almost everyday. Representative T Read full review ›
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 by Anonymous - from 10 days ago

This worked great Read full review ›
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 by crosma - from 12 days ago

Reps accent was a little difficult. Read full review ›
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 by Nnash111 - from 14 days ago

I will not stay with this company unless they fix their customer service Read full review ›
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 by DinRi - from 14 days ago

They really didn't care about waving an early termination fee. Supposedly transferred to a supervisor. Read full review ›
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 by rocko - from 14 days ago

I have been out of service - internet, TV and phone since 5am 2/16 called 18 times but no help Read full review ›
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 by nothing - from 15 days ago

they hung up on me because it was nearly 9PM and they didn't want to work late. they said that they couldn't hear me but they talked to me Read full review ›
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 by Anonymous - from 16 days ago

BBBBADDDD Read full review ›
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 by Anonymous - from 18 days ago

rep was very nice and professional Read full review ›
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 by Anonymous - from 19 days ago

The verizon rep fixed the problem, told me how it had happened and how to fix it if it happened again.. he was great Read full review ›
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 by Anonymous - from 20 days ago

after attempting to contact a representative for the last 2 days waiting sometimes more than 45 minute wait and still no contact. using this Read full review ›
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 by djhell - from 21 days ago

Quick initial response but no answer to my issue and call was dropped two times Read full review ›
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