Verizon FiOS Customer Reviews

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Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
17.7
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent Verizon FiOS Reviews 1 - 15 of 1041

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 by Anonymous - from 15 hrs ago

What a total waste of 20 minutes of my time. Read full review ›
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 by Anonymous - from 1 day ago

can never get a straight answer keeps on transfering to other reps with no results Read full review ›
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 by Anonymous - from 1 day ago

Rep was able to quickly answer input my engineering request for FiOS service Read full review ›
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 by maria soto - from 1 day ago

el servicio es pesimo y ANA CARDOZO es pesima en ayudarte con el problema que ustedes me ocacionaron con mi servicio Read full review ›
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 by MILTY - from 4 days ago

contract was ending = took their suggested upgrade, and when bill arrived they charged me $ 38.67 for "upgrade charge" === total crap ! Read full review ›
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 by Anonymous - from 4 days ago

worked after I said "operator" Read full review ›
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 by Anonymous - from 5 days ago

very poor service operator hung up on me Read full review ›
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 by Anonymous - from 9 days ago

This number has just been looping me around the same options.I am yet to connect with an agent. I was calling to review and take my services Read full review ›
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 by PK - from 9 days ago

Had to call several times. No options to press for my problem. Then when I got someone they kept transferring me to some else and disconne Read full review ›
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 by Anonymous - from 15 days ago

tech support on the phone was nice, but they didn't roll a truck. Having to call 3 times... Read full review ›
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 by Anonymous - from 15 days ago

worst customer service in history. Read full review ›
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 by abc - from 25 days ago

Verizon Fios Customer Support sucks Read full review ›
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 by Anonymous - from 25 days ago

it might not be Read full review ›
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 by nisthesecond - from 25 days ago

April 23, 2016 Mr. Prescott Barbash Department of Cable & Consumer Services County of Fairfax 12000 Government Center Parkway Fairfax, VA Read full review ›
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 by hateverizon - from 29 days ago

They are shysters! Claiming I placed an order that I didn't. And they won't make good on it. Read full review ›
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