Verizon FiOS Customer Reviews

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Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
17.9
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent Verizon FiOS Reviews 1 - 15 of 838

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 by acal - from 6 hrs ago

Got through to human very quickly Read full review ›
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 by donmeder - from 22 hrs ago

No help at all Read full review ›
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 by Anonymous - from 1 day ago

spoke with rep Stacey of customer service fios residential services,DUE TO poor router range.. what I have is an obsolete model! NOW MUST PU Read full review ›
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 by Anonymous - from 1 day ago

Navigating through the system was a little difficult and time consuming but it eventually got me where I wanted to go (tech support). Read full review ›
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 by FiOs sucks in Garland,TX - from 1 day ago

Verizon can't help during normal business hours so why stay up? ********* they are, no matter what time they answer. I love this site though Read full review ›
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 by Anonymous - from 3 days ago

Nobody responded..hung up twice..on third call! Read full review ›
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 by Anonymous - from 4 days ago

after 40 min on hold the line disconnected. Read full review ›
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 by Anonymous - from 7 days ago

good number! Read full review ›
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 by shaggyl - from 7 days ago

Excellent- got a response quickly Read full review ›
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 by Anonymous - from 8 days ago

The only negative was the long wait. once I actually spoke to a customer rep. she transferred me to tech support and they fixed the problem Read full review ›
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 by No Thank You - from 11 days ago

Service was average of course they cannot or either will not do anything that goes against policy. After 7 years with Verizon I will NEVER Read full review ›
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 by Anonymous - from 13 days ago

great Read full review ›
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 by Anonymous - from 15 days ago

press 1 press 2 blah blah blah is red zone part of the ultimate alphonso couldnt say i dont know finally xfer to cust. serv. 15 minutes now Read full review ›
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 by Anonymous - from 16 days ago

Received a scratched router so ID was illegible. Reached tech. Found correct password. Problem solved Read full review ›
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 by Anonymous - from 18 days ago

Solved my problem with moderate expediency, but kept trying to sell me stuff I didn't want. Read full review ›
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