Verizon FiOS Customer Reviews

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Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
17.8
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent Verizon FiOS Reviews 1 - 15 of 1041

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 by Andji - from 2 days ago

Service person was polite and very helpful. From dial up to end took 13 minutes and much accomplished. Read full review ›
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 by Anonymous - from 2 days ago

called 3 times to talk to rep never got threw and never got trouble report made thinking of switching Read full review ›
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 by Anonymous - from 3 days ago

lovely person, very helpful, problem solved Read full review ›
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 by anonymous - from 3 days ago

worst company and customer service ever. company does not even know that their own lines are down and are streaming across my lawn. i call t Read full review ›
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 by tr50rrn - from 5 days ago

Verizon "customer service" STINKS Read full review ›
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 by Anonymous - from 5 days ago

They don't know who to transfer me to when your triple play package has been outdated and the service doesn't work Read full review ›
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 by Karen - from 5 days ago

Very polite and helpful representatives who resolved several issues. Read full review ›
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 by Anonymous - from 6 days ago

I have been on hold 3 different calls, 1 1/2 hours. Still no representative answered822 Read full review ›
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 by Gren - from 6 days ago

Just say representative the whole time. Picked up instantly. Read full review ›
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 by Anonymous - from 7 days ago

Good job, Verizon! Read full review ›
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 by Nitta~Boo - from 8 days ago

Terrible terrible customer service. I've had to call over 20 times over the last 3 days and still don't have a resolution. I've been a custo Read full review ›
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 by Anonymous - from 10 days ago

Took 3 HOURS and still no human - WORST online BILL PAY EVER Read full review ›
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 by chris - from 10 days ago

got caught up in a cust srvc loop. Read full review ›
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 by Fanz - from 13 days ago

Tec support were very nasty and made go thru a hassel and I was very nice and patient !!! My 3rd day with out demand and Internet 50/50 is Read full review ›
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 by Billson - from 13 days ago

I have been on hold for 35 minutes waiting for a representative Read full review ›
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