Verizon FiOS Customer Reviews

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Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
17.8
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent Verizon FiOS Reviews 1 - 15 of 838

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 by Anonymous - from 1 day ago

The dude kept flirting with me !!!! WTF Read full review ›
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 by IHATEVERIZON - from 4 days ago

When I spoke with a Human, she was awesome! Sadly, Verizon won't let a human help you. Sofia had to transfer me to a robot who took 5 minute Read full review ›
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 by Notimpressed - from 4 days ago

The guy literally took 10 minutes to locate my account number and give me the mailing address for payments. I asked nicely if he was in trai Read full review ›
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 by vercurly - from 5 days ago

Unable to get information as requested., I email my question on friday10/17/14 an as today 10/20/14 no response from any representative Read full review ›
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 by Anonymous - from 6 days ago

I was able to speak with a representative, he assisted as much as possible. I requested for a technician to come to my home. He scheduled an Read full review ›
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 by A-nun-ne-mouse - from 7 days ago

short wait on a saturday morning! thanks! Read full review ›
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 by Laura F. - from 8 days ago

Thank you for the quick response and connection! I usually dread calling Verizon because of the frustration involved getting through to a re Read full review ›
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 by Homer - from 9 days ago

Trying to get security for fraud control. Numbskulls. Worthless POS. Make 'em tired and they just die. No resolution. Hate Verizon. Read full review ›
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 by Steve - from 10 days ago

My phone service was down. When I got on this line using my cell, I went through an immediate computer check and then connected to a rep wi Read full review ›
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 by Anonymous - from 11 days ago

Guy was smart, but a bit too "engineer-y". This must be some kind of advance tech support number, as I didn't have to wade through the usual Read full review ›
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 by Whatever - from 13 days ago

it takes too much time to get a representative Read full review ›
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 by Garnet92 - from 14 days ago

As a many-year customer of Verizon, this was the fastest and most satisfying call to them I've ever experienced. I still can't believe that Read full review ›
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 by Anonymous - from 16 days ago

would be difficult to get worse service Read full review ›
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 by Rick C - from 17 days ago

Customer service rep lied and stated they only offer all day appointment wait times. Then I get representative and got a four hour window 1- Read full review ›
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 by Anonymous - from 18 days ago

Short wait and problem solved. Read full review ›
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