Verizon FiOS Customer Reviews

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Verizon FiOS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
17.7
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent Verizon FiOS Reviews 1 - 15 of 1041

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 by Anonymous - from 12 hrs ago

No resolvement of paying bill to wrong account, they still can't find and credit correct account! Read full review ›
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 by Anonymous - from 3 days ago

I tried the old fashioned way and kept getting a message that they were closed but then this # worked! Read full review ›
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 by Anonymous - from 6 days ago

BEEN WAITING FOR BILL AND MY GIFT CARD OVER 4 MONTHS Read full review ›
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 by ka4yma - from 7 days ago

My attempt to post a comment in the "Leave your comment..." window pops up a 500char only 'review window'. I'll try here too. --------- It Read full review ›
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 by ka4yma - from 7 days ago

2nd try: "... recent comments from other Verizon FiOS customers who called 888-553-1555" there seems to be not [Submit] for the above commen Read full review ›
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 by Anonymous - from 7 days ago

Fast, efficient, effective Read full review ›
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 by Lilahbeanee614 - from 7 days ago

I really thought that Verizon had stepped it up or changed at least something about their customer service in general in the past years sinc Read full review ›
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 by Anonymous - from 9 days ago

Good service Read full review ›
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 by Anonymous - from 12 days ago

they are the worst company very upset with them. will never go back with them. Read full review ›
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 by koreys - from 12 days ago

Fine... Read full review ›
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 by bryanna07 - from 13 days ago

I got my Internet Turn on April 1 .now where on 7 and it still act up.. Read full review ›
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 by mary - from 17 days ago

ridiculous how long you are put on hold..Verizon needs to find a better way to help its customers. Read full review ›
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 by Anonymous - from 20 days ago

I am a new customer trying to setup Internet and had problem. Called - waited for 90 mins. Tried to chat - no help. Then called billing depa Read full review ›
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 by dluep1 - from 20 days ago

worked well for me got a rep who knew what he was talking about . Read full review ›
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 by Skip - from 28 days ago

I DO NOT like talking to a computer generated response service. This service is terrible and frustrating and mostly a waste of time for the Read full review ›
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