Verizon FiOS Customer Reviews

“I spent an hour on the phone trying to get an issue resolved (installation date changed by multiple days) and waited an hour for a superviso” Read full review ›

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by MaMomma - from 14 days ago

“Straight answers, your rep managed to retain a long-time customer just by being reasonable and listening. Thanks!” Read full review ›

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by Poe's Raven - from 15 days ago

“Excellent customer service. Waited less than a minute. Alex was pleasant, knowledgeable, and took care of all three of my problems even th” Read full review ›

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by ME from Yorktown, NY - from 17 days ago

“I did not wait even a minute, right the way I was contacted with technical support, my request for technician coming into my house was solve” Read full review ›

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by Anonymous - from 18 days ago

“30 minutes and nobody picked up to assist. Calling Comcast in the morning to switch.” Read full review ›

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by bcochran121 - from 18 days ago

“Has this company ever heard of "Exceptional Customer Service"? -- Maybe never heard of Customer Service at all! ” Read full review ›

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by emilie betke - from 20 days ago

“I talked to Sam and he was very nice and professional. He helped us out but my husband feels the problem because we had two boxes and still ” Read full review ›

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by bb2228 - from 1 mo ago

“they do not listen, and keep apologizing.” Read full review ›

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by rmazzeo - from 1 mo ago

“This number is a different way to contact VZ customer service, you still get connected to the same staff on the 1-800-verizon CS number. Sam” Read full review ›

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