Verizon FiOS Customer Reviews - Page 3

“i am only 2 weeks in with verison fios and am having lots of problems. i also hav to wait 30-90+ minutes to get an operator and many times t” Read full review ›

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by RNFinCA - from 4 mos ago

“I tried a half a dozen different numbers and it routed it to the same horribly annoying 12 level, worthless menu. It is amazing big compani” Read full review ›

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by euphotic - from 4 mos ago

“Verizon computers are now down until tomorrow. Call back on Sunday Dec. 8, 2011” Read full review ›

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by Anonymous - from 4 mos ago

“91 minutes. still on hold. on my sixth person.” Read full review ›

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by Anonymous - from 4 mos ago

“Tech came to install FiOS on Dec. 16. He installed an exterior box and then left. Didn't return or call for 3 hours. I rescheduled, no on” Read full review ›

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by Anonymous - from 4 mos ago

“Earnest customer service rep seemed to be doing his best, but an unimpressive showing by Verizon after it botched an order confirmed in its ” Read full review ›

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by Mark - from 4 mos ago

“We had FIOS installed in our new house 4 months ago. The installer said they would come out and bury the cable in 3 weeks. It's now 4 months” Read full review ›

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by jumpybumpy - from 5 mos ago

“Went through voice prompts and said I would be transferred to a CSR. Recorded message came on and said the call cannot be processed and hung” Read full review ›

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by Dave - from 5 mos ago

“Very nice rep, once I pressed 0 I said my internet was down and that I was in VA and connected me with no hold.” Read full review ›

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by k249 - from 5 mos ago

“I used the Lucyphone option, and it took about 3 minutes to have my phone ring. The rep seemed a little bit confused by the process at firs” Read full review ›

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by Anonymous - from 6 mos ago

“They gave me the incorrect acct the first time before switching me to billing. the second time they didnt give me the acct number before sw” Read full review ›

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by Lolieone - from 6 mos ago

“I had agreed on the triple play for 99.99 per month. When the bill arrived they had many hidden charges. My 2nd bill arrived and again 30% ” Read full review ›

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by vicki - from 6 mos ago

“STILL ON HOLD AFTER OVER 1.5 HOURS!!!!!! PEOPLE HAVE LIVES & THINGS TO DO THAN TO WAIT FOR PISS POOR SERVICE. IF YOU DON'T HAVE ENOUGH PEOP” Read full review ›

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by kato 48 - from 6 mos ago

“they would have to improve customer service 1000% just to suck!” Read full review ›

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by meeeeeeeee - from 6 mos ago

“Wait times were terrivle” Read full review ›

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